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DESTACADOS

Commercial Management Consultant

Capgemini Business Services Guatemala, S. A.

Guatemala,
Guatemala

Provides commercial Expertise to the business to sell profitable deals and manage commercial and contractual risk. Is a key member of the bid team on new business sales and large renewals and extensions to existing deals but may also provide support to ongoing engagements where additional strong commercial skills are required e.g. add on business, change control, dispute management and resolution. • Typically engaged on small to medium deals in commercial analyst role as appropriate to capability and experience • Engaged in reviewing, drafting, marking up contracts and all commercial documents (e.g. terms & conditions, schedules, service level agreements, subcontracts, etc.) as required, working closely with the Commercial Lead, and advising Sales, Legal, Delivery, HR and other members of the bid team as appropriate. • Ensures that a comprehensive handover is provided to the ongoing delivery team so that they have full understanding of the contractual obligations and the commercial shape of the deal including working with the delivery team (typically on a part-time basis) for an agreed period following contract signature. • Challenges sales/solutions/IT where necessary and in an appropriate manner to ensure commercial risk is adequately mitigated without harming competitiveness of bid

Supervisor de Cobros

Spear Contact Center Inc

Panamá,
Panamá

Experiencia en Contact Center, indispensable. -Estrategias de negociación - Servicio al cliente - Manejo de paquete office - Manejo de métricas. - Dinámico, proactivo, ordenado y analítico. - Experiencia de manejo de personal con liderazgo.